Información: Su navegador no acepta cookies. Para agregar un producto a la cesta debe activar las cookies en su navegador.
Continual Service Improvement (CSI)Continual Service Improvement (CSI) - Online Annual Subscription

Continual Service Improvement (CSI) - ebook PDF : Single User
Ver imagen grande

Continual Service Improvement (CSI) - ebook PDF : Single User

Precio: 127,50 €

Solicitar información

Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL® has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

Concepts and guidance in this publication include:

Business and technology drivers for improvement
Business, financial and organisational improvements  
Methods, practices and tools
Measurement and control
Companion best practices.

Please be aware that this document is not compatible with Adobe 8. This should ONLY be ordered if you are using an earlier version of Adobe on your system.

Opiniones de los usuarios:

No hay opiniones para este producto.
Por favor, regístrese para escribir una opinión.